Scheduled Maintenance: Single Sign-On (SSO) Server
Scheduled Maintenance Report for John Carroll University
The scheduled maintenance has been completed.
Posted Aug 06, 2023 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2023 - 07:00 EDT
Information Technology Services will be conducting essential maintenance on the Single Sign-On (SSO) server on Sunday morning, August 6th, 2023, from 7:00 am to 8:00 am.

During this maintenance window, access to SSO-enabled services will be temporarily unavailable. However, if you are already logged into an SSO-enabled service such as Canvas, Banner, and others before the maintenance window, your access should remain unaffected.

Following the completion of this upgrade, you might notice minor alterations to the appearance of the login screens. These adjustments are anticipated and do not warrant any concern.

For real-time updates on the maintenance progress, please refer to our Status Page at

We appreciate your understanding and patience as we work diligently to maintain vital campus services.
Information Technology Services
Posted Aug 04, 2023 - 15:59 EDT
This scheduled maintenance affected: Accounts, Passwords and Identity (JCU Login Page & Single Sign On (SSO)).