All Systems Operational

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Bookmark this page! The JCU status page is an intuitive online dashboard and notification platform designed to keep our valued campus community informed about service disruptions, maintenance activities, and real-time updates. Accessible 24/7, this page ensures uninterrupted visibility, even during network outages. Stay connected by opting in for email, SMS, and RSS notifications through the convenient "Subscribe to Updates" button located above.

Accounts, Passwords and Identity Operational
Duo Factor Authentication Operational
JCU Login Page & Single Sign On (SSO) Operational
Teaching & Learning Tools Operational
Canvas (Learning Management System) ? Operational
Akindi - Paper & Online Test Scoring ? Operational
Turnitin ? Operational
Portfolium Operational
Canvas Studio (Lecture Capture) ? Operational
Qualtrics Operational
Matlab Operational
Respondus Lockdown Browser & Monitor Operational
Course & Instructor Evaluations Operational
Email, Calendar and Other Google Applications Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Enterprise Systems Operational
Banner Operational
OnBase Operational
Digital Signage (Reach Digital Media) Operational
Coursedog Operational
TeamDynamix (Ticketing System) Operational
Zoom Application Operational
Zoom Meetings Operational
Zoom Rooms Operational
Duo SSO Operational
Duo Cloud PKI Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Push Delivery Operational
Duo Admin Panel Operational
Duo Core Authentication Service Operational
Internet & Phones Operational
Wired Internet Connection Operational
Wireless Internet Connection Operational
Everstream Internet Circuit Operational
Phones (VOIP) Operational
VPN (Global Protect) Operational
Computer & Device Support Operational
Managed PCs Operational
Managed Macs Operational
Virtual Desktops Operational
Printers Operational
Computer Labs Operational
Software Center Operational
Classroom & Conference Spaces Operational
Mersive Solsctice (Wireless Presentation) Operational
Audio/Video Technology/Lectern Operational
Zoom Capabilities (Web Conferencing) Operational
Facilities Operational
Electric Operational
Heating Operational
Air Conditioning Operational
Elevator Operational
Cold Water Operational
Hot Water Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 29, 2025

No incidents reported today.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 EDT
Scheduled - Information Technology Services will be performing scheduled maintenance on the Banner environment tonight, March 27, 2025, from 6:00 PM to 12:00 AM.

During this maintenance window, Banner applications and related services will be unavailable.
For real-time updates, please visit the ITS Status Page (https://status.jcu.edu).

If you have any questions or concerns, feel free to contact the ITS Service Desk at servicedesk@jcu.edu.

Thank you for your patience and understanding as we work to enhance our systems.


Information Technology Services

Mar 27, 11:22 EDT
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.