All Systems Operational

About This Site

Bookmark this page! Information Technology Services status page is an online dashboard and notification tool that communicates ITS service outages, maintenance and current status updates to a general campus audience. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Google Apps Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Teaching & Learning Tools Operational
Canvas ? Operational
Akindi ? Operational
Turnitin ? Operational
Portfolium Operational
Canvas Studio ? Operational
Qualtrics Operational
Other Applications Operational
Banner Operational
Single Sign-on Operational
OnBase Operational
Spacefinder (EMS) Operational
Phones (VOIP) Operational
Zoom Meetings Operational
Zoom Chat Operational
Printers Operational
Slack Messaging Operational
Slack Connections Operational
Network (Wired/Wireless) Operational
Administration Building Operational
Rodman Hall Operational
Boler College of Business Operational
O'Malley Center Operational
Grasselli Library & Breen Learning Center Operational
Dolan Science Center Operational
Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Completed - The SSO maintenance was completed successfully.
Jan 12, 19:49 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 19:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 10:05 EST
Scheduled - Information Technology Services will be performing maintenance on the Single Sign-On (SSO) server this evening (Tuesday, Jan 12th, 2021) from 7pm until 9pm.

During this time, you will not be able to log into SSO-enabled services. If you are already logged into an SSO-enabled service, your access should not be affected.

We appreciate your patience and support during this maintenance. Please contact the ITS Service Desk at x3005 or servicedesk@jcu.edu with any questions or concerns.
Jan 12, 09:47 EST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021
Resolved - This incident has been resolved.
Jan 4, 15:30 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 4, 13:57 EST
Investigating - All printers are currently unavailable due to unexpected software/configuration issues.

We are aware of the problem and provide updates as they become available on our ITS Status Page (https://status.jcu.edu/).

We sincerely apologize for this situation and appreciate your patience. Please call the JCU Service Desk at 216-397-3005 for any questions or concerns you have.

Information Technology Services
216-397-3005
Jan 4, 09:58 EST
Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.