All Systems Operational

About This Site

Bookmark this page! The JCU status page is an intuitive online dashboard and notification platform designed to keep our valued campus community informed about service disruptions, maintenance activities, and real-time updates. Accessible 24/7, this page ensures uninterrupted visibility, even during network outages. Stay connected by opting in for email, SMS, and RSS notifications through the convenient "Subscribe to Updates" button located above.

Accounts, Passwords and Identity Operational
Duo Factor Authentication Operational
JCU Login Page & Single Sign On (SSO) Operational
Teaching & Learning Tools Operational
Canvas (Learning Management System) Operational
Akindi - Paper & Online Test Scoring Operational
Turnitin Operational
Portfolium Operational
Canvas Studio (Lecture Capture) Operational
Qualtrics Operational
Matlab Operational
Respondus Lockdown Browser & Monitor Operational
Course & Instructor Evaluations Operational
Email, Calendar and Other Google Applications Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Enterprise Systems Operational
Banner Operational
OnBase Operational
Digital Signage (Reach Digital Media) Operational
Coursedog Operational
TeamDynamix (Ticketing System) Operational
Zoom Application Operational
Zoom Meetings Operational
Zoom Rooms Operational
Duo SSO Operational
Duo Cloud PKI Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Push Delivery Operational
Duo Admin Panel Operational
Duo Core Authentication Service Operational
Internet & Phones Operational
Wired Internet Connection Operational
Wireless Internet Connection Operational
Everstream Internet Circuit Operational
Phones (VOIP) Operational
VPN (Global Protect) Operational
Computer & Device Support Operational
Managed PCs Operational
Managed Macs Operational
Virtual Desktops Operational
Printers Operational
Computer Labs Operational
Software Center Operational
Classroom & Conference Spaces Operational
Mersive Solsctice (Wireless Presentation) Operational
Audio/Video Technology/Lectern Operational
Zoom Capabilities (Web Conferencing) Operational
Facilities Operational
Electric Operational
Heating Operational
Air Conditioning Operational
Elevator Operational
Cold Water Operational
Hot Water Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Resolved - Information Technology Services has implemented a fix for the network issue. All services should now be restored to normal.

We will continue to monitor the situation to ensure stability.

If you continue to experience any issues, please contact the Service Desk at 216-397-3005 for assistance.

Mar 23, 20:06 EDT
Update - We are continuing to monitor for any further issues.
Mar 23, 20:05 EDT
Monitoring - Information Technology Services has implemented a fix for the network issue. All services should now be restored to normal.

We will continue to monitor the situation to ensure stability.

If you continue to experience any issues, please contact the Service Desk at 216-397-3005 for assistance.

Mar 23, 20:01 EDT
Identified - Information Technology Services has identified the problem affecting network connectivity and is currently applying a fix.

We will continue to provide updates via the Status Page and email as progress is made.

If you have any questions or need assistance, please contact the Service Desk at 216-397-3005.

Mar 23, 19:53 EDT
Investigating - Information Technology Services is aware of the issue affecting network connectivity. Our network engineers are actively working to resolve it.
Updates will be shared via the Status Page (status .jcu.edu) as they become available.

Questions or comments? Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu. Maintenance updates are also available on the ITS Status Page (https://status.jcu.edu).

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Information Technology Services

Mar 23, 12:14 EDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.