All Systems Operational

About This Site

Bookmark this page! Information Technology Services status page is an online dashboard and notification tool that communicates ITS service outages, maintenance and current status updates to a general campus audience. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Campus Notification Operational
Google Apps Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Teaching & Learning Tools Operational
Canvas ? Operational
Akindi ? Operational
Turnitin ? Operational
Portfolium Operational
Canvas Studio ? Operational
Qualtrics Operational
Matlab Operational
Other Applications Operational
Banner Operational
Single Sign-on Operational
OnBase Operational
Spacefinder (Coursedog) Operational
Phones (VOIP) Operational
Zoom Meetings Operational
Zoom Chat Operational
Printers Operational
Slack Messaging Operational
Slack Connections Operational
Computer Labs Operational
Software Center Operational
VPN (Global Protect) Operational
Digital Signage (Reach Digital Media) Operational
WebHelpDesk (Ticketing System) Operational
Network (Wired/Wireless) Operational
Administration Building Operational
Rodman Hall Operational
Boler College of Business Operational
O'Malley Center Operational
Grasselli Library & Breen Learning Center Operational
Dolan Science Center Operational
Residence Halls Operational
Everstream Internet Circuit Operational
D.J. Lombardo Student Center Operational
Schell House Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2022

No incidents reported today.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 16:55 EDT
Update - We are continuing to monitor for any further issues.
Sep 21, 14:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 14:36 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 14:35 EDT
Investigating - Some Canvas users are experiencing slowness and errors when accessing Canvas in the US region. Instructure (Canvas) is aware of the problem and is investigating.

Please call the JCU Service Desk at x3005 for any questions or concerns you have.

We will post updates as they become available from Canvas. Outage updates are also available on the ITS Status Page (https://status.jcu.edu).
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Information Technology Services

Sep 21, 14:31 EDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.