Scheduled Maintenance: Core Network Switch Upgrade [5/30/23]
Scheduled Maintenance Report for John Carroll University
Completed
The scheduled maintenance has been completed.
Posted May 30, 2023 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2023 - 21:00 EDT
Scheduled
Information Technology Services has scheduled maintenance for our core network switches tonight (5/30) from 9 PM to 10 PM.

During this maintenance window, we expect brief Internet outages on campus. Additionally, services that rely on on-campus resources may experience disruptions, including but not limited to:
Single Sign-On (SSO)
Canvas
GlobalProtect Virtual Private Network (VPN)
Zoom Video Conferencing
For maintenance updates, please visit the Status Page at https://status.jcu.edu.

We appreciate your patience and understanding as we complete this significant upgrade to enhance our network infrastructure.

If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu.

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Information Technology Services
Posted May 30, 2023 - 16:44 EDT
This scheduled maintenance affected: Internet & Phones (Wired Internet Connection, Wireless Internet Connection, Everstream Internet Circuit, Phones (VOIP), VPN (Global Protect)).