Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2023 - 00:01 EST
Scheduled
One of our internet providers (Everstream) is performing emergency maintenance on a circuit due to a damaged fiber crossing I-271 and Chagrin Road at the following times:
1/13/2023 12:00 AM to 1/13/2023 6:00 AM Eastern 1/17/2023 12:00 AM to 1/17/2023 6:00 AM Eastern
We have been identified as a client with a connection provided through this circuit.
Because of this, we will see a loss of internet service on this link during the maintenance; however, we have a redundant link in place and it will provide Internet access during these outages.
Questions or comments? Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu. Maintenance updates are also available on the ITS Status Page (https://status.jcu.edu).
Posted Jan 12, 2023 - 11:39 EST
This scheduled maintenance affected: Internet & Phones (Wired Internet Connection, Wireless Internet Connection, Everstream Internet Circuit) and Other.