Unable to make submissions via Google Drive

Incident Report for John Carroll University

Resolved

This incident has been resolved.

Posted Feb 18, 2020 - 16:52 EST

Monitoring

We are currently working on implementing a solution. We apologize for the inconvenience and thank you for your patience.

Posted Feb 18, 2020 - 13:25 EST

Identified

Turnitin and Turnitin UK users may be unable to submit via Google Drive.

Our engineers believe they have identified the root cause of the issue and are working to resolve this as our top priority.

We apologize for any inconvenience caused.
Feb 18, 08:46 PST

Update - Turnitin and Turnitin UK are currently experiencing an unexpected service disruption.

Users may not be able to make submissions via Google Drive.

We are continuing to investigate this issue as a priority and hope to have a resolution soon.

Apologies for any inconvenience this may be causing.
Feb 18, 08:15 PST

Investigating - We’ve run into some issues.

Turnitin and Turnitin UK are currently experiencing an unexpected service disruption.

During this time, you may find that you are unable to make submissions via Google Drive.

We invite you to track the progress of this disruption while we work to bring service back to optimum health.

Posted Feb 18, 2020 - 11:53 EST

This incident affected: Teaching & Learning Tools (Turnitin).