The scheduled maintenance has been completed. We appreciate your patience and support during this maintenance.
Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu with any questions or concerns.
Posted Nov 27, 2020 - 18:57 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 27, 2020 - 15:39 EST
Scheduled
Maintenance completion update was sent out in error. Scheduled maintenance is still in progress.
We will provide updates as necessary.
On Friday, November 27th, beginning at 10 am, the Information Technology Services (ITS) department will be performing necessary maintenance in the main data center which requires most servers and storage systems be taken offline. Most campus computer resources, including the Banner Systems and lab computers, will be unavailable during this time. Access to Canvas and other off-campus hosted systems will remain available during the maintenance.
Please contact the ITS Service Desk at servicedesk@jcu.edu or 216-397-3005 with any questions or concerns you may have about this maintenance event.
Thank you for your understanding as we perform this work to maintain vital campus services.
Information Technology Services
Posted Nov 27, 2020 - 15:38 EST
This scheduled maintenance affected: Enterprise Systems (Banner) and Accounts, Passwords and Identity (JCU Login Page & Single Sign On (SSO)).