Network reconfiguration work in the Dolan Science Center

Scheduled Maintenance Report for John Carroll University

Completed

The scheduled maintenance has been completed.

Posted Jul 06, 2023 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 06, 2023 - 17:00 EDT

Scheduled

Information Technology Services will be reconfiguring the network in Dolan Science Center this evening after 5 pm. It would be best if you can log off and turn off all computers before you go home this evening. If you have a printer in your area, please leave it on so we can reconfigure it first thing in the morning.

If you are connecting to the wireless network and experience any difficulty connecting to the network in the morning, please try to forget and re-add the Eduroam network to your device.

Here are instructions on how to forget the network if you are unsure how to do that.
https://jcu.teamdynamix.com/TDClient/398/Portal/KB/ArticleDet?ID=12291

Here are instructions on how to reconnect to Eduroam:
https://jcu.teamdynamix.com/TDClient/398/Portal/KB/ArticleDet?ID=10633

If that does not work, or you have any network anomaly, please contact the IT Service Desk at x3005 and they will assist you.

Posted Jul 06, 2023 - 11:51 EDT

This scheduled maintenance affected: Internet & Phones (Wired Internet Connection, Wireless Internet Connection, Phones (VOIP)).