Microsoft security patches were applied to the John Carroll University print server over the weekend to address known vulnerabilities. Despite prior testing, the patch prevented many on campus from printing.
Due to the significant disruption in campus operations, Information Technology Services (ITS) will be returning the print server to its pre-patched configuration this evening at 5:15 pm. This process will take up to one hour, during which you will be unable to access printers connected to the print server.
As soon as it is practical, ITS will begin rolling out patches to individual workstations, which will allow them to function once these important print server updates are re-applied.
Thank you for your patience as we continue to keep our campus computing environment safe!
If you have any questions, contact the ITS Service Desk at firstname.lastname@example.org