216-397-1886 Phone Line Upgrade
Scheduled Maintenance Report for John Carroll University
Postmortem

The changeover is complete.

Posted Mar 30, 2021 - 10:45 EDT

Completed
The scheduled maintenance has been completed.
Posted Mar 30, 2021 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 30, 2021 - 07:01 EDT
Scheduled
Beginning at 7:00 AM on Tuesday, March 30th, the Information Technology Services (ITS) in conjunction with AT&T will be redirecting the main JCU business telephone number, (216) 397-1886, to a new circuit.

This change should be completed no later than 8:00 AM after satisfactory testing. Incoming calls to the main number may be interrupted during the maintenance window.

If you have any questions or concerns, please send an email to the ITS Service Desk: servicedesk@jcu.edu.

Thank you for your patience and understanding while we work to improve our services.

Information Technology Services
216.397.3005
Posted Mar 29, 2021 - 11:52 EDT
This scheduled maintenance affected: Internet & Phones (Phones (VOIP)).