Some users are experiencing 500 page errors when accessing Portfolium
Incident Report for John Carroll University
Instructure just confirmed that the issue has been identified by Cloudflare and they have implemented a fix, you can view their status page at
Posted May 04, 2021 - 18:45 EDT
Update from Canvas (Instructure) - This issue has been identified by Cloudflare and they are working on a fix. Please follow their status page for updates as well.
Posted May 04, 2021 - 15:59 EDT
We are currently experiencing an issue accessing Portfolium. We are working with the vendor and will post updates on our ITS Status Page ( as they become available.

Please call the JCU Service Desk at 216-397-3005 for any questions or concerns you have.

Information Technology Services
Posted May 04, 2021 - 15:58 EDT
This incident affected: Teaching & Learning Tools (Portfolium).