Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 13:00 EDT
Scheduled
In response to a recently discovered cybersecurity vulnerability, Information Technology Services will be performing emergency maintenance starting at 1 pm this afternoon, during which Self-Service Password Change (password.jcu.edu) will be unavailable.
We hope to have service restored within an hour.
Thank you for your understanding as we take these important steps to maintain the security of our systems.
If you experience any issues after the maintenance window, please contact the Service Desk at 216-397-3005.
You can also visit our status page (https://status.jcu.edu/) for updates and more information.