Scheduled Maintenance: Service Desk After Hours Call Center Vendor
Scheduled Maintenance Report for John Carroll University
Completed
The scheduled maintenance has been completed.
Posted Mar 07, 2024 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 07, 2024 - 00:00 EST
Scheduled
The ITS Service Desk after-hours call center vendor is performing scheduled maintenance beginning at approximately 12:15 AM on March 7, 2024.

During this period, calls will not be routed to our contact center. Callers attempting to reach the JCU ITS Service Desk may receive a message stating, “Your call cannot be completed as dialed.”
Posted Mar 01, 2024 - 11:54 EST
This scheduled maintenance affected: Other.