Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2023 - 08:01 EDT
Scheduled
Information Technology Services has scheduled maintenance for our core network switches next week. The upgrade will occur on Tuesday, Wednesday, and Thursday, from May 30th through June 1st, during late evening hours.
This maintenance is a crucial part of the network upgrade initiative that began last year. This upgrade was postponed until after the end of the semester to ensure no disruption to classes. While we do not expect any service interruption, we acknowledge the possibility of temporary disruptions during the upgrade process.
To ensure transparency and keep you informed, we will send out reminders next week. Additionally, our status page (https://status.jcu.edu/) will be regularly updated as the work commences and progresses each day. We appreciate your patience and understanding as we complete this significant upgrade to enhance our network infrastructure.
If you have any questions or concerns, please reach out to the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu.
Posted May 26, 2023 - 11:44 EDT
This scheduled maintenance affected: Internet & Phones (Wired Internet Connection, Wireless Internet Connection) and Other.