Scheduled Maintenance: WebHelpDesk Ticketing System
Scheduled Maintenance Report for John Carroll University
Completed
The scheduled maintenance has been completed.
Posted Feb 07, 2022 - 14:15 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2022 - 13:16 EST
Scheduled
Information Technology Services will be performing maintenance on the WebHelpDesk ticketing system this afternoon between 1:30 pm - 2:30 pm.

During this maintenance window, users won't be able to open tickets using the self service WebHelpDesk ticketing system. If you are having any issues with any IT services, please call the Service Desk at 216-397-3005.

Thank you for your patience and understanding while we work to improve our services.

Information Technology Services
216.397.3005
Posted Feb 07, 2022 - 13:03 EST
This scheduled maintenance affected: Other Applications (WebHelpDesk (Ticketing System)).