Important: Campus Network Upgrade (June 9th 2021)
Scheduled Maintenance Report for John Carroll University
The scheduled maintenance has been completed.
Posted Jun 09, 2021 - 18:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 09, 2021 - 17:15 EDT
Information Technology Services (ITS) will be performing some network upgrades today (6/9/21) at 5:15 PM. The upgrade should take no longer than 45 minutes. The current changes are being performed outside of business hours in order to minimize any disruption.

During this upgrade, computers that are not already connected to the JCU network will not be able to establish a connection. If you try to connect during this upgrade, you will not get a network connection and will need to reboot your system after the upgrade to re-establish the connection.

Maintenance updates are available on the ITS Status Page (

We appreciate your patience and support during this maintenance and upgrade process. Please contact the ITS Service Desk at 216-397-3005 or with any questions or concerns.

Information Technology Services
Posted Jun 09, 2021 - 10:58 EDT